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Shipping & Delivery Policy
Shipping & Delivery Policy
At Kalamghar.in, we take pride in delivering your premium stationery and fine art materials with speed and care. Our shipping processes are designed to ensure your creative tools reach you in perfect condition.1. Shipping Charges & Free Delivery
- Standard Shipping: A nominal shipping fee is calculated at checkout based on the weight and destination for orders below ₹1000.
- Free Delivery: We offer FREE SHIPPING on all orders above ₹1000 across India.
2. Special Ranchi Express Delivery
Since we are headquartered at Kalam Ghar Mall, we offer an exclusive delivery promise for our local patrons:- 24-Hour Delivery: All orders placed within Ranchi are guaranteed to be delivered within 24 hours.
- No Holidays: Our Ranchi delivery team operates 365 days a year. Whether it is a Sunday or a public holiday, your creativity doesn’t have to wait.
3. National Shipping Timelines
- Processing: For orders outside Ranchi, items are typically dispatched within 24 to 48 hours.
- Delivery Lead Time: Most national orders reach their destination within 5–7 business days.
- Tracking: Once your order is handed over to our courier partner, a Tracking ID will be shared with you via email and SMS.
4. Unboxing Requirement
To ensure a seamless experience in case of transit damage:- Mandatory Unboxing Video: As per our Terms & Conditions, please record a clear 360-degree unboxing video while opening your package. This is required to process any claims for damages or missing items.
5. Delivery Attempts & RTO (Return to Origin)
- Our courier partners will attempt delivery up to 3 times.
- If the order is returned to our Ranchi warehouse due to non-availability or an incorrect address, a Credit Note will be issued after deducting the two-way shipping costs.
Strategic Suggestion for your Website:
- Ranchi Pride Banner: On your homepage, you should have a small banner or icon that says: “Ranchi Special: 24-Hour Delivery, 365 Days a Year!” This will significantly increase your conversion rate for local customers who might otherwise buy from Amazon.
Checkout Logic: Ensure your website developer sets the shipping cost to ₹0 automatically once the cart value hits ₹1001.