Privacy Policy

Paper Plane Private Limited (operating as Kalamghar.in) is committed to protecting your privacy. This policy outlines how we handle your data in compliance with the Digital Personal Data Protection norms of India.

1. Information Collection & Use

We collect personal information such as your name, contact number, shipping address, and email to fulfill your orders. Your data helps us personalize your shopping experience and provide efficient customer support.

2. Secure Payments

We do not store your credit/debit card details or net banking credentials. All financial transactions are processed through secure, encrypted, and PCI-DSS compliant payment gateways.

3. Data Security

Our website uses SSL (Secure Socket Layer) encryption. Your information is protected during transmission to prevent unauthorized access.

4. Contact & Grievance Redressal

In accordance with the Information Technology Act and DPDP Act, the contact details of the Grievance Officer are provided below:

• Grievance Officer: Abhishek Sahu
• Address: Kalam Ghar Mall, Tharpakna, Old HB Road, Ranchi, Jharkhand – 834001
• Mobile: +91 9007886828
• Email: Support@kalamghar.in
• Jurisdiction: Ranchi, Jharkhand.